Turning technology into a rich customer engagement platform (SLA Digital)

The Challenge

A mobile application provider had a series of innovative technologies and struggled to convey a clean, user friendly message

Our Solution

  • Developed a customer engagement framework, based on existing technical assets and future roadmap
  • Pioneered Direct Carrier Billing, social media integration and customer analytics into client’s mobile app strategy
  • Crafted and supported pitches to client telco targets

The Impact

A fresh customer engagement framework help open doors with new prospects

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