Arun Dehiri

Managing Director

Arun is a pioneering industry expert with 25 years of experience in media, telecoms and finance. He is set apart from traditional consultants as he has held numerous leadership roles within industry, run businesses, and has a rich mix of financial, strategic and technical capabilities. Having applied this expertise to a diverse range of projects across the globe, his advice gives you a 360 degree view, is highly practical and results driven.

He has held roles within leading professional services firms, including PWC, Adventis (now Cartesian) and Analysys Mason. This consulting experience has been grounded with industry roles within BSkyB and Orange, plus interim positions such as Chief Commercial Officer and Chief Operating Officer.

Arun is a trusted adviser to boards at many digital companies globally, earning a reputation as an honest and versatile thought leader. Working with Arun connects you to his exceptional C-level network and know-how to disrupt markets, launch digital innovation and identify new growth opportunities.

Arun built and sold a boutique management consultancy to Analysys Mason in 2008. He served as an Executive Board member and led its telecoms sector. He was selected as Chairman of the International MVNO Association, and regularly invited as keynote speaker and on judging panels.

Arun has a BA in Economics and is a qualified Chartered Accountant from PWC.

Key topics & skills:

  • Loyalty
  • Wholesale
  • MVNO
  • Sub-brands
  • IoT
  • Payments
  • Convergence
  • Blockchain
  • Pricing
  • Enterprise Solutions
  • Digital platforms
  • M&A
  • Sales and Distribution
  • Programme management

Tracey Howett

Senior Consultant

Tracey has over 23 years of global telecoms experience, specialising in fixed and mobile technology and digital platforms. She designs, builds and facilitates product and service innovation, enabled through her deep drill IT business systems and mobile network core architecture audits, which form part of M&A technical due diligence assessments.

She has performed a range of wholesale, governance and operational roles at carriers, operators, service providers and vendors: developing global wholesale and channel strategies, identifying and implementing operational efficiencies to mitigate risk and maximise revenue in the context of local and international sales requirements aligned to industry regulatory compliance.

Tracey is an expert negotiator and enables technology and commercial business case criteria to be accomplished and delivered. She has held many high-profile roles, including Wholesale Director at Hutchison 3G (UK) and management roles at Bellsouth Wireless(now part of AT&T), Level 3 Communication, Orange Business Services, x-Mobility(MVNA), Colt Technology Services, Teleena (MVNE).

Key topics & skills:

  • Wholesale strategy
  • MVNO and sub-brands
  • IoT
  • Pricing
  • Enterprise solutions
  • Digital platforms
  • Due Diligence
  • M&A
  • Sales and Distribution
  • Strategy
  • Programme management

Gareth Williams

Head of Research

Gareth is a core member of the RDC team, bringing with him 20 years of extensive TMT research experience – from circuit boards to satellite services and everything in-between. He has completed over 100 bespoke projects for operators, vendors, regulators and other organisations, using hypothesis led research to assist clients to exceed revenue growth targets. He has managed projects for BT, Cisco, Etisalat, Ofcom, Millicom, MTN, NTT, SK Telecom and the UK Space Agency.

He leads all RDC’s in-depth research and analysis,helping clients to create value and identify untapped revenue opportunities from deep drill market assessments. Gareth performs a key role identifying competitive advantages and accelerate sales, using evidence-based learnings.

Prior to joining RDC, Gareth held key research and consulting roles at Analysys Mason, WMRC (now IHS Markit), Frost & Sullivan as well as business analyst at hosted VoIP provider Inclarity.

Key topics & skills:

  • Wholesale strategy
  • MVNO Sub-brands
  • IoT
  • Convergence
  • Pricing
  • Enterprise Solutions
  • Sales and Distribution
  • Strategy
  • Innovation roadmaps

Gursharan Virdi

Director

Gursharan is a highly talented financial services consultant with over 23 years’ experience. She has built a reputation for designing and implementing robust risk, regulatory and control frameworks, process re-engineering and optimising management reporting processes.

She has significant knowledge of front-to-back processes, underpinning large and complex financial institutions particularly within credit risk, finance, operations and technology. Gursharan is relied upon to develop and implement IT solutions, and an expert in outsourcing, transition management and selecting and managing vendors.

She has developed a rich toolkit of robust analytical and strategic (programme) management methodologies to help businesses realise corporate visions. Gursharan’s key financial roles include Finance Controller at Merrill Lynch, Global Operations Manager at UBS, Finance Manager at BBC and Audit and Insolvency at PWC. She has a B.Sc.in Mathematics & Statistics from London University and is a Qualified Chartered Accountant from PWC.

Key topics & skills:

  • Payments
  • Finance
  • Sales and Distribution
  • Strategy
  • Programme management

Mandy Bagot

Business Development

Mandy is a business professional with 25 years’ experience in finance, strategy, cloud solutions, systems and project management. She maintains and implements robust project and company governance. Through her leadership, all company and project data are fully auditable and traceable.

She excels at managing client relationships, projects and leading teams as well as managing bespoke client projects and systems needed during her time in the financial/consulting industry. Her in-depth knowledge and expertise extends to cloud software and technology.

Mandy is a Qualified Certified Accountant, launched a national bookkeeping franchise and has conducted financial due diligence on MVNE and IoT projects.

Key topics & skills:

  • Due Diligence
  • M&A
  • Finance
  • Sales and Distribution
  • Strategy

Ioana Andrei

Consultant

Ioana is a strategy consultant at Red Dawn Consulting, who brings deep drill analysis, creative thoughts and flair to projects. Her agile approach to research helps identify key concepts and thought-provoking client recommendations.

She provides a contemporary, dynamic view on the challenges and issues influencing decision making in the TMT industry. Ioana is also adept at crafting sales messages and thought leadership for emerging digital services.

Prior to joining RDC, Ioana was a consultant at Sytel Reply (TMT consultancy focused on technology security). She has a B.Sc. in Business Management from King’s College London and an acting diploma at Fontainebleau School of Acting. Ioana has a Business Engagement Award from Enactus UK, for her alternative methods of picking corporate brains to create international social change.

Key topics & skills:

  • Loyalty
  • IoT
  • Payments
  • Blockchain
  • Pricing
  • Strategy
  • Innovation roadmaps

Steve Lewis

Lead Architect

Steve is a specialist systems architect and commercial adviser, with over 20 years of practical expertise. He has been at the forefront of many complex technology transformation projects for telecoms and media service providers and vendors.

He has designed, integrated and implemented infrastructure and software-based projects across fixed, mobile and fully converged quad-play propositions. Steve’s best practice approach delivers robust fast-track implementation projects.His expertise goes far beyond hands-on technical, providing practical end-to-end support to enable businesses to launch services in new markets and geographies.

Steve has implemented and managed many complex projects, and a variety of important roles, including CTO at PrimeTel PLC (quad play service provider),PMO Director at MTN South Africa, Launch Director at Lycamobile and Solutions Architect and Vodafone. He has also managed successful OSS/BSS design and transformation programmes for Vodafone Group, T-Mobile and Hutchison.

Steve is a Chartered Electrical Engineer, a Member of the Chartered Management Institute, has a degree in Engineering and an MBA from Durham.

Key topics & skills:

  • Wholesale strategy
  • MVNO and sub-brands
  • OSS & BSS
  • Convergence
  • Digital platforms
  • Due Diligence
  • Strategy
  • Programme management
  • Innovation roadmaps

Tony Matharu

Senior Consultant

Tony has over 20 years of experience launching customer relationship management (CRM), loyalty schemes and products for major airlines, telcos, clothing brands and media companies. Tony delivers by quickly understanding the brand and its customer and employees; then he applies holistic people-oriented frameworks, methodologies and toolkits to implement and integrate new technologies and solutions and deliver optimised customer experiences.

His end-to-end programme delivery, from design to launch, has helped clients achieve rapid, visible performance improvements, including increasing customer lifetime value and in parallel reducing customer acquisition costs.

Tony has designed and implemented frequent flyer programmes for Etihad Airways, British Airways and Iberia Airways, developed a youth loyalty programme for Burgan Bank (Kuwait) and launched innovative telecoms products for Tesco, Virgin Media and Tiscali. For the World’s second largest sports brand, he designed and executed a global marketing initiative that delivered 1.5 million app downloads in the first six months. He has degrees in Urban Studies from the University of Toronto (University College) and from the School of Applied Geography, Ryerson University (Toronto, Canada).

Key topics & skills:

  • Loyalty
  • Programme management
  • Strategy
  • Innovation roadmaps

Peter Kuyt

Design & Branding Partner

In his 23 years of experience in design and consultancy, Peter has developed strong designer skills as well as gained profound technical knowledge and business insights in various industries. Combining analytical skills with creativity, Peter is able to create value as soon as he gets on board of a new project. From a deep understanding of the business challenge at hand, he provides powerful visuals that capture the essence of the brand, message or concept and create the momentum to move forward.

Peter has built up broad experience in a variety of professional roles: product development, project management, business consultancy, innovation and design. He has codeveloped award winning car safety seats for Dorel Juvenile and played a key role in the development of Europe’s leading Smart Thermostat at Quby.

Since 2012, Peter is an independent branding and design expert, working with RDC on a range of projects where new market positioning is essential. His specialties include presentations for sales and investor pitches. His clients range from start-ups to key players in Energy, Health, Telecom and IoT. He helped to grow NLC Healthtech, a company dedicated to advance healthcare, by bringing science to life.

Clients value Peter’s imagination and personal approach. Peter believes in building long-term relations with his clients and partners and he maintains a strong network of creative specialists and consultants.

Key topics & skills:

  • Brand identity
  • Presentations & Pitches
  • Visual Design
  • Business Concepts
  • Customer Experience
  • MarCom
  • IoT & Smart Home
  • Energy transition
  • Health innovation